Universal Coffee Tech (previously Direct Coffee Supplies). We are OPEN. We fix over 100 coffee machines per week. Give us a call today or fill out our enquiry form.

Shipping Policy

At Best Coffee Machine Sale, Services, & Repair, we strive to provide you with exceptional service from the moment you place your order to the delivery of your coffee machine. Below, you’ll find detailed information about our shipping policies to ensure your satisfaction:

Shipping Methods and Delivery Timeframes:

We offer shipping services within Perth, Western Australia, and select regions across Australia. Our shipping options include:

  1. Standard Shipping: Orders are typically processed within 1-2 business days, and delivery times range from 2-5 business days within Perth and surrounding areas, and 5-10 business days for other regions of Australia.
  2. Express Shipping: For those who need their coffee machines urgently, we offer express shipping options. Orders placed with express shipping are processed within 24 hours, and delivery times range from 1-2 business days within Perth and surrounding areas, and 2-5 business days for other regions of Australia.

Shipping Rates:

Shipping rates are calculated based on the weight and dimensions of your order, as well as the destination. You can view the shipping costs for your order during the checkout process before making payment.

Order Tracking:

Once your order has been processed and shipped, you’ll receive a confirmation email with tracking information. This allows you to monitor the status of your delivery and know exactly when to expect your coffee machine.

Shipping Restrictions:

Please note that we currently do not offer international shipping. Our shipping services are limited to addresses within Australia.

Delivery Issues:

In the rare event that you encounter any issues with your delivery, such as delays or damaged packages, please contact our customer service team immediately. We will work diligently to resolve any problems and ensure that you receive your order in a timely manner.

Contact Us:

If you have any questions or concerns regarding our shipping policy, please don’t hesitate to contact us. Our friendly and knowledgeable customer service team is here to assist you.

Thank you for choosing Best Coffee Machine Sale, Services, & Repair for all your coffee needs. We appreciate your business and look forward to serving you!

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